ConfigOnline is South Africa’s only officially certified provider of the revolutionary Configuration Management II (CMII) business model, as used by major multi-nationals all over the world. 


ConfigOnline also provides the following services:

  • Advisory Consultation: Providing methodologies, workflow, processes and related documentation for the application of configuration management, suited to your organisation.

  • Training, provided for individuals, general or special groups. Group training is provided in either closed groups (company specific) or public Training Courses.

  • Support - continuous support on a day-to-day basis or on an hourly callout basis providing solutions to ad-hoc problems.

  • Implementation Support - providing support during the promulgation and implementation of new processes, procedures and solutions.

Our principal, Carol Cotty, is a US-qualified CMII certified instructor and consultant.
She is a dedicated specialist in the fields of configuration management, records management and document management.  Her experience has been gained from diverse products and systems, ranging from the commercial to the military sectors, and represents more than 25 years of working experience.

ConfigOnline - The Home of CMII in South Africa